Pickup & Delivery Policy – Haji Laundry Services Makkah

1. Laundry Pickup and Delivery Makkah

Haji Laundry Services offers reliable Laundry Pickup and Delivery Makkah for pilgrims, visitors, families, and hotels staying near Haram and Clock Tower.

We understand that Hajj and Umrah pilgrims have limited time. Our pickup and delivery service is designed to make your stay in Makkah easier and more comfortable.

2. Service Areas

We provide pickup and delivery in:

  • Hotels near Haram
  • Makkah Clock Tower area
  • Nearby central Makkah locations

If you are unsure whether your hotel is covered, please contact us via WhatsApp.

3. How to Book Pickup

Booking is simple:

  1. Contact us on WhatsApp
  2. Share your hotel name and room number
  3. Confirm service type (wash & fold, dry cleaning, express, Ihram, bedding, etc.)
  4. Confirm preferred pickup time

Our team will coordinate directly with you.

4. Pickup Process

  • Our representative will collect garments from your hotel or residence.
  • Items are counted and recorded.
  • Special instructions (stains, delicate items, urgent delivery) are noted.

We handle garments respectfully and hygienically.

5. Delivery Time

Standard laundry service usually takes 24 hours (depending on load and season).

Express Same-Day Laundry may be available based on:

  • Time of order
  • Garment type
  • Operational capacity

During peak Hajj and Umrah seasons, delivery times may slightly vary. We always aim to inform customers in advance if delays occur.

6. Delivery Charges

Delivery charges may vary depending on:

  • Location
  • Order size
  • Express requests

In many cases near Haram and Clock Tower, delivery is included or offered at minimal cost. Please confirm during booking.

7. Missed Pickup or Delivery

If the customer is unavailable at the confirmed time:

  • Our team will attempt to contact you.
  • A rescheduling may be required.

Repeated missed appointments may result in service delay.

8. Responsibility During Transit

We take full responsibility for garments while they are:

  • In our possession
  • In transit for pickup or delivery

However, we are not responsible for:

  • Items left in pockets
  • Incorrect information provided by the customer

9. Special Note for Pilgrims

We understand that pilgrims near Haram often have prayer schedules and limited availability. We try to arrange pickup and delivery at convenient times to respect your ibadah schedule.

Our goal is to make your stay in Makkah more comfortable with trusted laundry pickup and delivery Makkah services.

Contact Us

For booking or questions regarding pickup & delivery:

Haji Laundry Services
Makkah, Saudi Arabia
Near Haram & Clock Tower
WhatsApp: +966 53 269 3746
Website: hajilaundry.com